Customer Re-engagement

Bring customers back to your store

Stay in touch with automated emails that entice your customers to come back and see what’s new.

A customer re-engagement email template featuring a product.

Top of inbox, top of mind. Turn one-time shoppers into life-long customers.

See big returns with less work

Reaching out to customers who have already bought your stuff will get you more orders than sending a bulk email to your entire list.

Spark some new sales

Get past customers excited about your store by showing them new products or stuff they haven’t seen before.

Keep building brand love

Send out a fresh update or offer every few months to keep your business top of mind without bombarding their inbox.

How to bring people back

  • 01

    Connect your store

    The template for selecting the details of a customer re-engagement automation.

    Connect your store to Mailchimp to bring in customer data, then choose a list connected to your store.

  • 02

    Choose your cadence

    The template for selecting when to send out a customer re-engagement automation.

    Schedule your message to automatically go out 120, 240, or 360 days from your customer’s last purchase.

  • 03

    Design your email

    The template for selecting which images and copy go in a customer re-engagement automation.

    Show people new products, make recommendations, or add promo codes to encourage them to buy.

  • 04

    Start re-engaging

    An example of a customer re-engagement automation email.

    Turn it on and you’re good to go. Your emails will start going out to customers based on their last purchase date.

The template for selecting the details of a customer re-engagement automation.
The template for selecting when to send out a customer re-engagement automation.
The template for selecting which images and copy go in a customer re-engagement automation.
An example of a customer re-engagement automation email.
“Our customer re-engagement email has converted 9% of lapsed customers.”

Wayne Lin, co-founder of Live Love Polish

See their approach

Bring your customers back

It’s easy to save time and even easier to get started.