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Tutorials

Mailchimp and Other CRMs

Mailchimp is a powerful marketing automation platform, but we also have a number of tools that can help you manage and interact with your audience all within our platform. Learn more about you can use Mailchimp as a CRM.

Landing Pages

Create standalone web pages your audience can “land” on from emails, ads, or other digital locations.

Tutorials

International Characters in Mailchimp

Mailchimp supports UTF-8, ASCII, and extended ASCII encoding in campaigns and audiences. Learn more about how Mailchimp supports international characters.

Tutorials

Import SMS Marketing Contacts to Mailchimp

Learn how to import SMS marketing contacts to your Mailchimp audience.

Tutorials

How Mailchimp Can Help Your Online Store

Mailchimp’s e-commerce tools help you grow your business and sell more stuff. Find new audiences, promote your products, boost customer loyalty, and track your sales.

Tutorials

How Legitimate Marketers Can Prevent Spam Complaints

Learn why audiences generate abuse complaints, and steps to take to prevent them.

Tutorials

Getting Started with Segments

Your Mailchimp audience contains a lot of data about your contacts. You can use this data to create segments and send targeted campaigns.

Tutorials

Format Guidelines for Your Import File

Certain audience field types, like addresses and phone numbers, require a specific format. Learn about field types, and how to format them to work with Mailchimp.

Tutorials

Edit the Permission Reminder

Learn why a permission reminder for your audience is important, and how to edit an existing permission reminder in Mailchimp.

Tutorials

Edit Group Categories and Names

Learn how to change the categories and names of the groups in your audience.

Tutorials

Delete Contacts

Learn how to remove one or more contacts from your audience.

Tutorials

Create, Add, or Remove Tags

Learn how to create and assign tags to your contacts to organize your audience, or remove them if you need to.