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My unsubscribe rate is really high

It is normal that contacts will sometimes unsubscribe from your email marketing. But if you see a spike in your unsubscribe rate, learn some reasons why.

My subscriber received multiple copies of my campaign

When you send a campaign, Mailchimp delivers a single email to each subscriber. Learn what to do if someone gets multiple copies of your campaign.

Merge Tags for General Sharing

These handy merge tags let subscribers share your email campaigns on social media. Get merge tags for Tumblr, Google Plus, Instapaper, and more.

Identify Inactive Subscribers

Removing inactive subscribers can lower your subscriber count and costs. Learn how to segment inactive subscribers so you can re-engage or remove them.

I Can't Log In

Get tips for solving login problems and other common account access issues.

About Denylists

Learn how some email servers and spam filters use denylists, lists of IP addresses for known spammers, to prevent email delivery.

Design and Host Your Own "Thank You" Pages

When someone subscribes to your marketing, Mailchimp sends them to a Thank You page. Learn how to host custom versions of these pages on your own website.

CSS in HTML Email

This article gives some basic tips on using CSS in HTML email.

Create Unique URLs for Subscribers

In Mailchimp, you can create unique campaign URLs for subscribers so each subscriber gets different links.

Create a Mailchimp Audience

Create your Mailchimp audience so you can import and collect new contacts for your emails.

Create a Sample Email for Potential Subscribed Contacts

Create a sample email and send the link to potential subscribed contacts, so they know the type of email you plan to offer and can decide if they want to sign up for your emails.

Connect Payoneer

Learn how to connect Payoneer to your Mailchimp account so you can earn rewards.