About Double Opt-in
To help you build a better audience, Mailchimp confirms that subscribers signed up to receive your emails. Learn the benefits of the opt-in process and how it works.
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About Direct Complaints
Learn what direct complaints are, and how to respond if your account is suspended.
About Delivery Insights
Use Mailchimp Pro's Delivery Insights to see delivery progress in near real time. You can even stop delivery if you spot a mistake.
About Declined Monthly Payments
Learn what to do if your monthly Mailchimp Payment is declined.
About Marketing Automation Flows
Learn about our marketing automation flows features and how they can help you build dynamic, automated marketing paths for your contacts.
About Marketing Automation Flow Reports
Automation flow reports display data from all steps in a selected time frame.
About Content Blocks for Landing Pages
Learn how to use Mailchimp's various types of content blocks in your campaign design.
About Contact Ratings
Learn how we come up with contact ratings for subscribers in your lists.
About Contact Profile Pages
Learn how to access the contact profile page to view information about a contact in your Mailchimp audience.
About Compliance for Email Marketing
General advice on a number of compliance-related topics, and problem solving tips.
About Comparative Reports
Comparative Reports let you see how campaigns perform over time. Uncover patterns and find ways to improve your next campaign.
How to Allowlist Delivery IP Addresses
Learn how to enable company allowlisting to help ensure your Mailchimp campaigns get to all your subscribers.
