New to Mailchimp? Watch our New User Orientation webinar

We'll give you a high‑level overview of how to get started in Mailchimp, and send you off with a plan of action for your first 30 days.

Register for an upcoming session

Getting Started: New User Orientation

Understand the basics as you start your Mailchimp journey

How to Import + Organize Contacts

Learn how to import your contacts and organize your audience

How to Send an Email Campaign

Easily create + send engaging emails with Mailchimp

How to Get Your Email to the Inbox

Discover tips on how to improve email delivery rates

Organize with Tags, Groups, and Segments

Organize and manage your audience to send more personalized campaigns

Design Experiences with Customer Journeys

Create dynamic, automated marketing paths & email series

Meet Our Hosts

Kala Hoke

Kala is an Instructional Designer at Mailchimp responsible for creating and developing educational content. She’s a customer-centric problem-solver who enjoys teaching and providing guidance to others. Kala’s passion for life-long learning and extensive product knowledge help her ensure customers succeed, no matter where they are in their Mailchimp journey.

Nicole Fletcher

Nicole is a Content Strategist at Mailchimp - she plans and develops educational content to help users get the most out of our marketing platform. A small business owner herself, Nicole brings perspective and empathy to her work. She enjoys addressing the unique challenges faced by small businesses through webinars, workshops, and other speaking engagements.

Ready to Dive In?

Click to view all of our on-demand webinar recordings.


  • Are these webinars free to attend?

    Yes! Webinars are free for all Mailchimp customers unless otherwise noted.

  • Will I receive a recording if I can't attend?

    Yes - we'll send out a recording to all registrants within 1-2 business days of the webinar.

  • Are webinars available in other languages?

    At this time, our webinars are only offered in English. We do offer closed captioning in other languages on our videos. You can visit to find our Guides & Tutorials, which offer step-by-step guides to all of our features in multiple languages.

  • If I need more help, how can I contact Support?

    Click here to contact our award winning Support team for 1:1 assistance.

  • What experience level is required to watch these webinars?

    All Mailchimp customers are welcome to watch and attend our webinars! Many of our webinars are intended for new Mailchimp users to help them get started. Some topics will dive into features more in-depth and will explore more advanced concepts. Check out each webinar description for more context on what we'll cover.