Keep the conversation going with customers

FAQs

• How to send follow-up email by behavior in Mailchimp

  You can use Mailchimp to trigger automated emails to specific audience segments. Using automations, you can create emails that send when a particular API event occurs. This means the email will be sent when a shopper takes a specific action or a certain event occurs in your app. You can configure automated emails, create campaigns, and edit automated email triggers through your Mailchimp account.

• How to send follow-up email after signup in Mailchimp

  After signing up with Mailchimp, you can start sending automated follow-up emails by following just a few simple steps, which are outlined below:

  1. Choose whether you want follow-up emails to be triggered by certain products or product categories.
  2. Choose how long of a delay you would like between when a customer makes a purchase and a follow-up email is sent.
  3. Customize one of our numerous email templates and write a message directly to your customers. You can also add elements such as surveys, product recommendations, feedback options, and more.
  4. Turn on your automated follow-up system. Once you have turned automated follow-up emails on, customers will begin to receive them after making a purchase, according to your specifications.

  Sending out follow-up emails can be a great way to engage with customers and gather valuable information and feedback. Mailchimp makes it easy to send out follow-up emails that allow customers to connect with your brand and explore what your company has to offer.

• How to automate follow-up emails

  Mailchimp makes it simple to send automated follow-up emails. Using our automated follow-up system, you can choose whether to send follow-up emails that are targeted towards specific products or product categories. You can then choose how much time should pass before your automated follow-up emails are sent out to customers.

  Of course, you can also customize your emails using follow-up email software. Write custom messages and use one of our email templates to create follow-up emails and connect with customers. Make automated follow-up emails even richer by providing surveys, recommending products, or soliciting feedback from customers.

  Once you have customized your emails to your liking, simply turn on your automated follow-up system.

• Can Mailchimp send reminders?

  Yes, you can use Mailchimp to send many different types of reminders. With our automated email follow-up software, you can easily reach out to solicit feedback, recommend other products, and send promotions and discount codes.

  Using Mailchimp, you can quickly and easily send other reminders as well. For instance, you can automatically send abandoned cart emails to shoppers who add products to their cart but fail to complete the transaction. By reaching out to shoppers, you can engage your customers and incentivize them to make more purchases.