You want more people to subscribe to your email list. Therefore, you have probably tried to keep the sign-up form short and sweet. However, you still need to collect data from your subscribers when they sign up. That way, you can use this information to personalize the email campaign they receive.
For example, you might want to ask your subscribers how old they are. Or, you might want to ask them why they are interested in your products and services. You might even want to ask for information about their monthly budget. That way, you can use this information to personalize the recommendations you send them.
You do not want to discourage people from signing up for your email list, so you might want to send this information out as part of a survey after they give you their email addresses. That way, you maximize the number of people on your email list but also get the information you require.
2. Segment the emails you send out by buyer stage
When you send your emails to your potential customers, you need to segment them by their individual stages.
Picture your recipients as leads moving down the sales funnel. The email you send to someone at the top of the sales funnel is probably not going to be the same as the email you send to someone at the bottom of the sales funnel.
You should use targeted sequences and workflows to dictate who gets what email. For example, you might want to start with a welcome email, which can help you introduce the company to a potential customer.
Then, when someone is at the bottom of the sales funnel, they might receive an email with a specific product or service they might like. You should track where people are in the sales funnel and make sure you send emails that are appropriate for the stage of the journey.
3. Use triggered emails
Do you want to send personalized emails that will let your recipients know that you are paying attention? If so, you might want to send out emails that are triggered by certain behaviors.
A few examples of email triggers based on customer engagement include:
- If someone signs up for a loyalty membership, send an email thanking them for their registration.
- If one of your customers abandons their cart, send an email reminding them that they have items in the cart. Customizing abandoned cart messages can help you increase your conversion rates.
- If someone takes a look at your shipping cost and decides to go somewhere else, you might want to send them an email with a specific discount on shipping for their next order.