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When you purchase a domain, we automatically set up the Domain Name System (DNS) records you need to send authenticated email or publish your Mailchimp website and landing pages. However, certain other tasks, like setting up an email inbox or publishing web content on third-party platforms, may require you to make changes to those records.
In this article, we'll learn how to update DNS records in Mailchimp.
For your website or landing page to be available on the internet, certain DNS records must be present. When you add a subdomain to your domain's records through your domain management page, we'll automatically create these necessary records for you.
To create a subdomain, follow these steps.
After you add a subdomain on this page, they'll appear in the Initializing status while we create your DNS records for you. When they’re Ready, you can use them with your website or landing pages in Mailchimp.
If you want to delete the subdomain and its settings from your domain records, click Remove.
To make updating records for your domain quick and simple, we've included some record presets you can use to do things like set up Google Workspace for receiving email. You can also recover your website and email default records in case you change or delete them.
In this section, we'll go over how to add different presets to your DNS records in Mailchimp.
Google Workspace provides features like business email inboxing, which you can use with your purchased domain in Mailchimp to send and receive email. Our presets help streamline this process by adding the required MX and verification records.
Note
For Google Workspace to work with the Mailchimp platform, you'll need to have administrator access to a Google Workspace account, or purchase a Google Workspace Plan. For your Workspace account to receive email, you'll need to set up MX Records for Google's IP addresses and verify your connection to Google Workspace.
To add presets for Google Workspace, follow these steps.
Click the Add a record drop-down and choose Google Workspace/G Suite MX Records.
Click Add Record.
Click the Add a record drop-down and choose Google Workspace/G Suite Verification.
In Google Workspace, copy the unique verification record value.
Enter your Google Workspace/G Suite Verification Record and click Add Record.
That's all you'll need to do in Mailchimp. Be sure to finish the verification process in Google Workspace to connect it to your domain.
The Website Defaults preset adds or overwrites A and CNAME records, which are required to use your domain or subdomain with landing pages or your website in Mailchimp.
To add the presets for websites, follow these steps.
Click Add Record.
If you're using a subdomain, enter the Subdomain and click Add Record.
That's it! You’ve successfully added the A record for your domain and the CNAME record for your www
subdomain.
The Email Defaults preset will add or overwrite DKIM records that are required to use your domain for sending authenticated email through our platform.
To add the Email Sending Defaults preset, follow these steps.
There you go! You’ve successfully added the DKIM records for your domain.
To add a single DNS record for your domain or subdomain, follow these steps.
In the Your Mailchimp Custom Domains section, find the domain you want to work with and click Manage Domain.
Scroll to Additional Settings and click Advanced DNS Settings.
Click the Add a record drop-down and choose the custom record type you want to add.
In the Name field, type @.
The @ symbol represents your domain. If you're updating a subdomain, a prefix like www
or sale
would go here instead.
Enter the information you wish to use with the domain record into the available value fields.
Click Add Record.
That's it! If the record is properly formatted and does not conflict with existing records, it will be added to your DNS settings. These records will be active and available within 5 minutes.
To edit an existing domain record, follow these steps.
In the Your Mailchimp Custom Domains section, find the domain you want to work with and click Manage Domain.
Scroll to Additional Settings and click Advanced DNS Settings.
Click the Edit icon next to the record you want to change.
Make your changes as needed and click Save.
That's all there is to it. If the record is properly formatted and does not conflict with existing records, the record will be updated in your DNS settings. These records will be active and available within 5 minutes.
To delete a domain record, follow these steps.
In the Your Mailchimp Custom Domains section, find the domain you want to work with and click Manage Domain.
Scroll to Additional Settings and click Advanced DNS Settings.
Click the Edit icon next to the record you want to delete.
Click Delete.
In the Delete Record pop-up modal, type DELETE in all caps and click Delete Record.
If you purchase a domain in Mailchimp, here are some other tasks our Support team may be able to help you with.
You can contact our Support team directly from the Domains Overview page in your account.
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Mailchimp automatically authenticates your email campaigns to stop spam, forgery, and phishing.
Learn how to use your own domain with Mailchimp landing pages and websites.