About Mailchimp Pricing Plans
Whether you're starting out or already have a large number of contacts, we have a pricing option for you. Learn about Mailchimp's pricing plans, features, and add-ons.
Get the job done with a pro
From training to full-service marketing, our community of partners can help you make things happen.
It’s important to keep your account billing information up-to-date to ensure your payments are processed and paid plans stay active. Your billing information also determines your payment options and tax charges.
In this article, you’ll learn how to access and change your billing information.
If you’re an account Owner or Admin, you’ll be able to view and update billing information. If you don’t see billing information, an Owner or Admin of your account can change your user level.
To view the billing information in your account, click your profile icon and choose Account & billing. Then, click the Billing drop-down and choose Billing information. On this page, you’ll add or update your payment method, contact information, and Tax ID. You’ll also find Mailchimp’s tax documents and your billing notification settings.
Mailchimp accepts all major credit and debit cards, PayPal, SEPA Direct Debit, and iDEAL.
The billing address and currency you select will determine your payment options, so all of the payment methods might not be available on your billing information page. For example, Discover and American Express cards don’t support all currencies. Also, direct debit is only available to certain countries and is connected only when purchasing a Mailchimp plan or add-on.
For more help with payments, check out Troubleshooting Billing.
Keep your payment method updated to ensure that automatic payments process and your account stays active. The billing address and currency you select will determine your payment options.
To update your credit card information, follow these steps.
Click your profile icon and choose Account & billing.
Click the Billing drop-down menu and choose Billing information.
All PayPal transactions are processed in US dollars, but currency conversion fees won't apply.
To connect a PayPal account, follow these steps.
Click your profile icon and choose Account & billing.
Click the Billing drop-down menu and choose Billing information.
Select your preferred payment method for PayPal during setup and make changes within your PayPal account.
If your billing address is in Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, Portugal, Slovakia, or Spain you can choose to pay with SEPA Direct Debit. If your billing address is in the Netherlands you can also choose to pay with iDEAL. These transactions are processed in EUR.
Direct debit setup is only available when you purchase a Mailchimp plan or add-on. After you’ve connected direct debit, the Billing information page will show it as your active payment method, but you won’t be able to make changes from this page.
To connect direct debit, follow these steps.
To remove your payment method, you must first pause or stop any plans with automatic payments. View and manage your plans on the Monthly plans or credits page in your account.
To remove your payment method, follow these steps.
Click your profile icon and choose Account & billing.
Click the Billing drop-down menu and choose Billing information.
When you pay with a credit or debit card, you can usually choose your billing currency. Your billing address or payment method may change your currency options. If you pay in a currency other than US dollar (USD), we'll convert payment amounts based on current exchange rates. Learn more about pricing for international, non-US, and other currencies.
To change your billing currency, follow these steps.
Click your profile icon and choose Account & billing.
Click the Billing drop-down menu and choose Billing information.
Note
If your billing address is in Australia, Canada, the European Union, or the United Kingdom, you’ll be billed in your local currency and won’t be able to change to a different currency.
In many cases, your billing contact information and your primary contact information will be the same. However, there are some circumstances where it might be helpful for them to be different.
Here are some things to know about how your billing contact information affects your account.
To update your billing contact information, follow these steps.
Click your profile icon and choose Account & billing.
Click the Billing drop-down menu and choose Billing information.
Your primary contact address determines tax charges for your purchases. Your Tax ID is also part of your primary account contact information.
To update your primary account contact information from the billing information page, follow these steps.
Click your profile icon and choose Account & billing.
Click the Billing drop-down menu and choose Billing information.
View Mailchimp’s latest tax documents in the Tax information section on the Billing information page. To learn more about our tax collection process, check out About Taxes and Mailchimp.
Change your billing notification settings in the Notifications section on the Billing information page. Receipts and billing notifications are sent to the billing contact email address.
Technical Support
Have a question?
Paid users can log in to access email and chat support.
Whether you're starting out or already have a large number of contacts, we have a pricing option for you. Learn about Mailchimp's pricing plans, features, and add-ons.
Upgrade, downgrade, or pause your Mailchimp Marketing plan to fit your subscriber count and sending needs.
Learn about common Mailchimp billing problems, such as rejected credit cards and failed PayPal payments, and how to fix them.
These cookies are strictly necessary to provide you with the services and features available through our site. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions.
These cookies are used to enhance the functionality and performance of the site. They help us to customize the site and application for you in order to enhance your experience. While these cookies are not needed for a basic website experience, certain functionalities such as personalization and video would become unavailable.
These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.
These cookies collect information to help us understand how the site is being used or how effective our marketing campaigns are. They help us to know which pages are the most and least popular and to see how visitors move around the site. These cookies may be set by us or by third-party providers whose services we have added to our pages.