CRM Automations
Explore ways to make your life easier by setting up triggered emails.
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Customer Service Automation: How Can Your Company Benefit
Understand why you should automate customer service tasks to free up your customer support team. Explore the advantages of customer service automation.
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How to Create a CRM Strategy That Works
Build the best CRM strategy that actually works for your business in 9 steps.
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What Is Customer Relationship Marketing? In-Depth Guide
Stand out from your competitors by showcasing your care for customers. Learn how customer relationship marketing works and how to use it.
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What is the User Journey? [Definition + Examples]
User journey plays a large role in business success. Learn how to create a customer journey map, read key examples, and improve your website experience with key strategies.
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What is a Customer Journey? Customer Journey Definition | Mailchimp
Learn what a customer journey is, and how you can build customized, automated customer journeys in Mailchimp.
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What Is Workflow Automation? Definition, Examples, and Tools
Workflow automation is a straightforward way to streamline essential processes and minimize delays so things get done faster.
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How Shapeways Increased Their Click-Through Rates by 525%
The 3D printing leader used tags and tag-based automations to send their email engagement through the roof.
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7 Ways to Grow Your Audience
New tactics and channels can help your business expand its reach
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Using a Marketing CRM to Better Communicate with Your Customers
Establish an audience-centered foundation, build on it with behavioral targeting, and then iterate with your campaigns.
