An email newsletter is integral to any complete branding, outreach, and customer service campaign. Newsletters cement brand loyalty. They provide valuable information about your products and services, changes to your industry, regulatory concerns, and anything relevant to your business and the people who patronize it.
Consider, for example, a cybersecurity firm. For an organization like this, the customer base needs to know about new and potential threats and threat types before they manifest. A company that caters to an automotive niche, like custom performance automobile accessories, must keep its audience informed about advancements in performance luxury automotive tech.
When customers accept your newsletter, it's usually because they feel a previous purchase has successfully fit their needs. They are investing time in your material because you've already proven that you can deliver the goods. By continuing to accept it, the customer is expressing hope and expectation that yet another similar need will be met, and they believe you're the most qualified to do it. For these reasons, a good newsletter is about building strong brand loyalty. When you give them the information they want and need, they develop trust and get more value out of your brand.
Now, let's learn how to start a newsletter.