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Operations

Running a business is more than sales—get advice on performance behind the scenes, too.

  • Mailchimp Presents

    Archel from Bombchel

    Paul talks to Archel, whose ethical fashion company, Bombchel, was on the verge of shutting down. Archel discusses running a business in Liberia, and what it’s like to be stranded stateside while her staff make masks in Liberia.

  • Mailchimp Presents

    Dan from Kin Ship Goods

    Paul talks to Dan and Hillary about their business, Kin Ship Goods, and what it’s like to grapple with the things that matter most in the face of the pandemic, while keeping the lights on and supporting their community.

  • Mailchimp Presents

    Against All Odds

    Linda Chamberlain founded the largest cryonics organization in America in the 1970’s. In this episode, we learn about how she took an idea that seemed crazy, and made it into a successful business.

  • Mailchimp Presents

    Maturity

    Their business was putting stress on Jess Mah and her co-founder’s relationship—so instead of hiring a consultant, they went to couples therapy. And it was there that Jess found the strength to go it alone.

  • Topic Explainer

    A Guide to Creating a Pitch Deck

    Pitch decks can be used by entrepreneurs to showcase their business to investors when seeking funding. A pitch deck is a great tool to use when starting a business, or seeking funds for expanding one.

  • Topic Explainer

    Cause-Related Marketing Definition & Examples

    Cause marketing involves a collaboration between a for-profit business and a nonprofit organization. It is used to increase corporate social responsibility and, in turn, brand loyalty.

  • Business Tips

    How to Create SMART Goals for Your Small Business

    Having clear, focused business goals is key for the long-term success of a small business. SMART goals—specific, measurable, achievable, relevant, and timely—can help you measure success, stick to deadlines, and increase your overall success.

  • Topic Explainer

    How to Create a Customer Service Philosophy for Your Business

    A customer service philosophy can help your company identify and target customer needs, foster honest communication and engagement, and showcase the company mission and core values.

  • Success Stories

    Jopwell

    Get to know the diversity hiring service that’s helping to create more inclusive workplaces.