3. Back your narrative with numbers
As you conduct interviews, a narrative about market demand should emerge. You can begin to imagine and describe your product or service based on those conversations. After that: You need quantitative data. "You always want to quantify market demand," says Chelsea. "It can't just be a series of conversations. It can in the early days—but eventually you want to know numbers."
At Mailchimp, numbers around market demand are often generated through surveys.
Send a survey to as large a targeted sample as you can find—meaning, as many people as you can access who have demonstrated interest in this market or niche. Ask them to rank on a scale of 1-5:
- How important is finding a solution to this problem?
- How much would it help you?
- How upset would you be if this solution went away?
- How willing are you to pay for a solution to this problem?
Chelsea recommends tools like SurveyMonkey, which make it easy to conduct these surveys, as well as to analyze the results. The hope, of course, is that your hypothesized problem and solution will stand out as the highest ranking. But if not, the higher-scoring problems and solutions may be worth incorporating into your plan. Check out how Mailchimp's free online survey maker compares to the competition.
Tip: Use insights to market.
Gathering insights from surveys pays off in more ways than one—you'll not only learn whether your idea is viable, but you'll also be able to market to them when your business launches.
4. Create an offering that sells
Once you've collected qualitative and quantitative data, it's time to develop your product. That might begin with a sketch, prototype, or a trial of some sort.
And with each more fully developed iteration of what you plan to sell, check back in with your audience. Ask:
- How close is this to what you're looking for?
- How likely would you be to buy it?
- How much would you pay for it?
- What about it do you wish was different?
Use that research to fuel what you do next, starting with your launch and continuing as you grow. Although it might seem daunting when you're just getting started, finding a product-market fit can make all the difference.
"Running, growing, and marketing a business are all expensive endeavors—not just in terms of money, but also in terms of time," Chelsea says. "So you want to make sure you're spending your time and money in a way that increases your chances of success."