Edit or Remove the Unsubscribe Reason Survey
The unsubscribe survey tells you why unsubscribers no longer want to receive your emails. Learn how to add, edit, and remove your unsubscribe survey.
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About Forwarded Campaigns and Unsubscribes
Learn the differences between campaigns forwarded with Mailchimp's forward to a friend link versus forwarded through an email client.
Resubscribe a Contact
If a recipient was accidentally unsubscribed from your email marketing, there are a few ways you can resubscribe them.
About Your Contacts
Learn about the different types of contacts in your account—subscribed, unsubscribed, non-subscribed, cleaned, and archived—and what you can do with each.
Reconfirm Contacts
Reconfirm stale email addresses to improve marketing engagement and maintain a healthy audience.
Update a Contact Profile
Mailchimp allows you to update contact information individually, and subscribed contacts can also update their own information at any time.
Prepare a Constant Contact List for Import
You'll need to take a few steps before importing contacts from Constant Contact to Mailchimp. Learn how to prepare your list for a smooth transition.
About Transactional Email
If you have an online store, you may want to send your contacts transactional emails with information about their purchases and account activity.
How the Form Builder Works
Learn how to customize forms, welcome emails, and other response emails with our Form Builder.
Tips for Sending Emails
Don't know when you're ready to send your email or what to do afterward? Learn some things to watch that can help your email performance.
Stay Compliant with the Canada Anti-Spam Law (CASL)
CASL or Canada's Anti-Spam Law, requires that you include a few pieces of information in each email you send. Learn about CASL and how to stay compliant.
Requirements and Best Practices for Audiences
An audience of engaged contacts means more sales and a higher return on investment (ROI). Get tips and requirements for maintaining your Mailchimp audience.
