About API Keys
API keys allow other apps access to your account without a password. Learn how to locate and generate API keys for your Mailchimp Marketing account.
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Mailchimp accounts have up to 5 user levels: Owner, Admin, Manager, Author, and Viewer. Each level has different permissions that impact their role within the account.
All accounts have an Owner, and your pricing plan determines the number of additional user seats and levels available to you.
In this article, you'll learn about the different user levels and how to grant and revoke account access.
User Level | Description | Plan Type Requirement |
---|---|---|
Owner | The Owner serves as the primary contact for the account. Owners can perform all actions in the account, including inviting new users, editing billing information, and closing the account. | Any plan |
Admin | The Admin has the same permissions as the Owner. | Essentials, Standard, or Premium |
Manager | The Manager can create and send emails and SMS messages, import audiences, and view reports, but can't view billing information, export audiences, or close the account. | Premium |
Author | The Author can create, edit, and delete emails and templates, and view reports. | Standard or Premium |
Viewer | The Viewer can view email and SMS reports in the account. | Standard or Premium |
Note
The Users page displays the names, usernames, and user levels for everyone with access to your Mailchimp account. On this page, Owners and Admins can revoke access, view pending account invitations, and re-send or cancel invitation emails. Each account can invite up to 25 new account users in a 24-hour period.
To grant account access to a new user, follow these steps.
The email invitation asks the recipient to join your account under the user level you selected. The recipient can create a new username and password, or log in with their existing Mailchimp account. To better protect accounts with multiple users, add 2-factor authentication to your Mailchimp account.
If you invite a new user to your account and they don't receive the email right away, check out these common causes for the delay and tips on how to troubleshoot each.
An Owner or Admin can change a user's level of access from the Users page in their account.
Click the Settings drop-down, then click Users.
Click Edit for the user whose access level you want to change.
Choose the level of access you'd like to grant the user, then click Save.
Here are some things to keep in mind if you want to revoke account access.
When a user’s access is revoked from an account, any API keys they created in the account are removed. If they have access to the account through either Mailchimp for iOS or Android, they are logged out of the account in the app.
To revoke a user’s access, follow these steps.
Click the Settings drop-down, then choose Users.
Click the Revoke Access button for the user you want to remove.
In the Delete User pop-up modal, click Delete User.
When you leave an account, your profile is permanently deleted and you can no longer access the account. If this is the only Mailchimp account you have access to, your username and password will stop working on the login page.
To revoke your own access, follow these steps.
In the Connections and notifications section, find the account you want to leave, then click Leave Account.
In the Are you sure? pop-up modal, click Leave Account.
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Invite users | ||||
Revoke account access | ||||
Set user access level | ||||
Require 2-factor authentication | ||||
Change billing information | ||||
Change company/organization name | ||||
Add or access API keys | ||||
Check/reconnect integrations | ||||
Referral program | ||||
Account export | ||||
Close account | ||||
Add files to content studio | ||||
Opt in to receive emails from Mailchimp |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Create audiences | ||||
View audiences | ||||
Audience export | ||||
Audience import | ||||
Add contacts | ||||
Delete contacts | ||||
View segments | ||||
Create/edit segments | ||||
Edit audience settings | ||||
Archive contacts |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Create or import templates | ||||
Edit templates | ||||
Create emails | ||||
Edit emails | ||||
Send/publish emails | ||||
Pause/unpublish emails | ||||
Delete emails |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Submit an SMS Marketing application | ||||
Create/send SMS and MMS* messages | ||||
Purchase SMS credits |
*MMS is included with the Standard plan or higher.
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Create your website | ||||
Publish/unpublish your website | ||||
View report |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Create a landing page | ||||
Publish/unpublish a landing page | ||||
Replicate a landing page |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Verify a domain | ||||
Connect a domain |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Create Customer Journey | ||||
View Customer Journey | ||||
Edit Customer Journey | ||||
Turn on/pause/turn back on |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
View messages | ||||
Leave comments | ||||
Send messages | ||||
Toggle user notifications |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Create survey | ||||
Edit survey | ||||
Publish survey | ||||
Delete survey |
User Action | Admin | Manager | Author | Viewer |
---|---|---|---|---|
Create form | ||||
Edit form* | ||||
Publish form | ||||
Delete form* |
*Users cannot rename or delete hosted forms and contact forms.
Technical Support
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If you have questions about your account, contact our support team.
API keys allow other apps access to your account without a password. Learn how to locate and generate API keys for your Mailchimp Marketing account.
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