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We’ve got your back. Answer a few quick questions and we can make a personalized recommendation for you.

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Key Plan Features
Monthly Email Sends
15X contacts
12X contacts
10X contacts
Max of 1,000/mo or 500/day
SMS Marketing New!
SMS add-on
SMS add-on
SMS add-on
Marketing Automation Flows
Up to 200 flow steps
Up to 200 flow steps
Up to 4 flow steps
Generative AI Features
No additional cost add-on
No additional cost add-on
Premium Migration Services
Contact Sales
Admin
Users
Unlimited
5 Seats
3 Seats
Audiences
Unlimited
5 Audiences
3 Audiences
Maximum Contact Count
Contact us for a custom plan
Up to 100,000 contacts with our $800/mo tier
Up to 50,000 contacts with our $385/mo tier
Up to 500 contacts
Role-based Access
5 Roles
4 Roles
2 Roles
Services & Support
Customer Support
Phone & Priority Support
24/7 Email & Chat Support
24/7 Email & Chat Support
300+ Integrations
Customer Success Management
Included with 30k contacts +
Included with 30k contacts +
Personalized Onboarding
4 Sessions
1 Session
Premium Migration Services
Contact Sales
Email Marketing & Design
Forms & Landing Pages
Pre-built Email Templates
Remove Mailchimp Branding
Email Scheduling
Custom-coded Templates
Create and Send
Create and Send
Create and Send until 12/31/2025
Dynamic Content
Reporting & Analytics
Reporting Tools
Limited
Next Best Action
A/B Testing
Dynamic Content
Send Time Optimization
Multivariate Testing
Comparative Reporting
Audience Management
Campaign Engagement
Purchase Behavior
App Engagement
18 months
3 months
1 month
Website Engagement
Page Views
Page Views
Site Views
Advanced
Advanced
Basic
Predictive Segmentation
Advanced Segmentation
Behavioral Targeting
Marketing Channels
Social Post Scheduling
Automations
Multiple Starting Points
Branching Points
SMS & MMS Marketing Add-On
SMS Marketing
Text-to-join and Tap-to-text
Real-time Engagement & Revenue Reporting
Available Add-Ons
Prices vary
Prices vary
Demo only
Free Website Features
Build and Publish a Website
Unlimited Pages
Unlimited Bandwidth
SSL Certificate
Site Visit Analytics
Free Mailchimp Domain

FAQs

  • The free trial of Standard or Essentials lasts for 14 days. For example, if you start your trial on August 29, your trial would end on September 12.

  • Yes! You can upgrade or downgrade at any time during your trial. If you upgrade to Premium, you’ll just pay the difference in price between the two plans for the remaining days of your free trial. Downgrades to your monthly plan go into effect at the end of the monthly billing period. You won't receive a refund for previously billed charges, but you’ll retain access to those features until the end of the billing period.

  • If you cancel your subscription during the free trial, you won't be charged for any services. You can pause your subscription or delete your Mailchimp account at any time using the Settings tab in Account & Billing.

  • Mailchimp will send you reminders with upcoming billing estimates before your trial ends. When the free trial ends, you’ll be charged the then-current monthly fee for the plan you selected.

  • SMS marketing is available to Mailchimp users in select markets with a paid marketing plan. After you agree to the terms, submit an SMS Marketing application, and get approved, you can purchase SMS credits from the SMS overview page, the SMS settings page, the SMS editor, or through an email link sent to the primary email address associated with your Mailchimp account.

  • Credits are purchased in blocks as an add-on to a paid monthly marketing plan. Credit blocks are automatically re-purchased each month on the account billing date. Unused credits will expire each month and do not roll over. You can add credits as your subscribed SMS audience grows or your sending frequency increases. You can also make a one-time purchase in the middle of a billing cycle if you run out of credits early and want to refill them before your credits renew.

  • Yes. If you send emails infrequently and prefer to pay as you go, you can buy email credits as an alternative to a monthly plan.

  • You can switch to a new plan at any time by going to the Billing page in your account. Select the plan you’d like to switch to and immediately start using new features.

  • We accept all major credit cards, PayPal, and (in select countries) direct debit. We also support transactions in a range of currencies.

  • After your Free Trial, if you hit your contact or sending limit, Mailchimp will automatically bill you for your overages. As long as you pay for your overages on time, we will not stop your campaigns or pause your account. In addition, if your audience size grows to (or email sends reach) the point where it would be more cost effective for you to be in a different contact tier during your Free Trial, Mailchimp may upgrade your contact tier so you are in a more economical tier when billing begins.

  • We do indeed. If you have more than 200,000 contacts, we have a high-volume plan that can meet your needs.